1. Information We Collect

Trinity House of Hope LLC collects personal information necessary to provide housing support services, process applications, and communicate with individuals interested in our programs.

Information may include:

Full name

Phone number

Email address

Mailing address

Emergency contact information

Background and eligibility information submitted during application

Donation information (if applicable)

We collect information only when voluntarily provided through forms, applications, donations, or direct communication.

2. How We Use Your Information

We use collected information to:

Process housing applications

Determine eligibility for supportive housing

Communicate regarding admissions and program updates

Coordinate services and case management

Process donations and sponsorships

Respond to inquiries

We do not sell, rent, or trade personal information to third parties.

3. SMS & Electronic Communications (If Applicable)

If you provide your phone number, you consent to receive service-related messages regarding:

Application updates

Program reminders

Appointment confirmations

Message frequency may vary. Standard carrier rates may apply. You may opt out at any time by replying STOP.

We do not send promotional marketing messages without consent.

4. Information Sharing

We may share information only when necessary:

With case managers or service partners directly involved in support services

To comply with legal requirements

To protect the safety of residents or staff

All reasonable steps are taken to safeguard personal data.

5. Data Security

We implement appropriate administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

However, no online transmission is guaranteed to be 100% secure.

6. Cookies & Website Usage

Our website may use basic analytics tools to understand visitor behavior and improve user experience. This data does not personally identify individual users.

7. Your Rights

You may request to:

Access your personal data

Correct inaccurate information

Withdraw consent for communications

Requests may be submitted via our Contact page.

8. Contact Information

Trinity House of Hope LLC

Email: [email protected]

Phone: 470-730-7779